During the suspension of normal school operations, Amarillo ISD continues to support the health and safety of our families, our staff and our community. We continue to actively monitor COVID-19 developments and follow the recommendations of local, state and federal health authorities. We plan to provide regular updates on our website to provide you with as much information as possible to help transition to at-home learning. Please visit AISD’s COVID-19 webpage regularly for the latest information, alerts, instructions and answers to frequently asked questions.
In this update, you’ll find additional information about:
"Ask AISD COVID – 19” questions
If you have specific questions for AISD related to COVID-19, for the quickest response and instead of emailing individuals, please use the Ask AISD COVID - 19 online form (Opens in new window).
Due to the volume of questions we are receiving, please be aware that we may not respond directly to your submission. Our intent is to respond to all general questions and comments through the District's COVID-19 web page, so check this site often. If you have a question or concern that is unique to your child or family, we ask that you reach out to your school principal.
FREE meals offered via curbside pick-up
As of March 25, AISD has added four new lunch pickup locations which include Eastridge, Mesa Verde, Rogers and Carver Academy. There is no eligibility requirement for students to receive these meals (such as qualifying for free or reduced lunch) and all meals are free of charge.
In order to follow social distancing restrictions, meal service will be offered using a curbside pick-up or grab-and-go method. One meal per child present will be provided. We will serve all children 18 and younger.
Service sites, meals offered, and times are listed below:
Lunch Service: 11:00 AM- 1:00 PM, Monday-Friday (begins Monday, March 23):
Breakfast Service: 7:00 AM - 9:00 AM, Monday-Friday (begins Tuesday, March 24):
Evening Meal Service: The High Plains Food Bank has generously agreed to provide Kids Café for evening meals at several schools. Beginning Monday, March 23, Kids Cafe staff will be in the front parking lot areas at the following schools/locations from 3:15 – 3:45 PM to provide grab-and-go meals. Food will be distributed on a first-come, first-served basis. Meals will be provided in a to-go container and a child must be present to receive the meal.
Instructional Materials and Snack Pak Curbside Pick-Up
Individual campuses will be reaching out to parents Wednesday, March 25, 2020 to give detailed information about instructional packet and Snack Pak pick-up. Those receiving their instruction via at-home internet with a device do not need a packet. Instructional packets and Snack Packs can be picked up at campuses from 7am - 9am, 11am - 1pm, and 6pm – 8pm on Friday, March 27, 2020.Online instructional resources for elementary and middle school will also be posted to the Amarillo ISD COVID-19 page on March 27. High School will deliver assignments through Google Classroom assignments or packet pick-up on Friday. March 27, 2020.
WiFi Coverage
AISD has turned up campus-based wireless access points in an attempt to strengthen the WiFi coverage in school parking lots. By turning up our wireless access, staff and students of Amarillo ISD who need Internet access can park in a school parking lot and obtain connectivity while still observing social distancing guidelines.
Also, AISD has several school busses equipped with WiFi. The District is researching the best locations around the City to place these busses, and we will communicate the locations soon.
Help Desk Information
Beginning Monday March 30, Amarillo ISD’s Department of Digital Learning will begin operating a help desk for staff, students, and parents who need instructional help with at-home learning. Specifically, the help desk will provide support for the online tools that Amarillo ISD will implement during our at-home learning.
The hours for the help desk will be 9:00am to 6:00pm Monday through Friday for the duration of at-home learning.
To contact the help desk, please call 326-1100 to speak with one of our Digital Learning Specialists. If you do not reach someone immediately, please leave a message with a callback number along with a brief description of the type of support you need. A Digital Learning Specialist will call you back as soon as possible and do their best to support your needs. Please keep in mind the callback number may show up as ‘unknown’ on your caller ID.
In addition, the Office of Technology is manning its regular help desk for more technical computer issues that are typically hardware related. You can reach them at 326-1111 from 9:00am to 6:00pm Monday through Friday.
Senior Class Update
We know that the students and families of the graduating Class of 2020 may be anxious about how this suspension of normal district operations will impact the remainder of their senior year. As of today, Prom, Graduation, Class Rank and GPA (Grade Point Average) are currently moving forward and proceeding as scheduled. The District has made no decisions in regards to postponing graduation ceremonies or changing how GPA/Class Rank will be calculated. Proms may be postponed due to timing or cancellation by the Amarillo Civic Center. We will keep you updated if there are any changes.
Assessments
EOC/STAAR: Academic assessment requirements are suspended for the remainder of the 2019–2020 school year. This includes all STAAR assessments including tests for grades 3 - 8, End-of-Course (EOC) Assessments, and STAAR Alternate 2 tests.
AP/IB:
Advanced Placement (AP) Exams:
International Baccalaureate (IB) Exams:
OnRamps Courses:
Dual Credit:
Medication Retrieval:
Between March 23 and March 26, if a verified medical need/emergency warrants the return of student medications to a parent, AISD will make every attempt to facilitate this return. If a medical need/emergency exists we ask that the parent call the campus principal. The principal will then consult with the AISD Director of Nurses and/or Deputy Superintendent to coordinate the return of the medication by March 26.
For all other medication returns determined not to be a verified medical need/emergency, parents should expect a phone call during the week of March 23 from the school nurse. The nurse will arrange an appointment with each family for medication return on Friday, March 27. School nurses will make attempts to arrange medication return times within the three established windows for pick-up of at-home learning materials and Snack Paks (7:00-9:00 AM, 11:00 AM-1:00 PM, and 6:00-8:00 PM) in order to ensure social distancing measures. If medication returns cannot be arranged during one of the three established windows, the nurse will schedule an individual pick-up time at some point in the day on March 27.
Musical Instrument & Athletic Equipment Retrieval
In the coming days, each school will develop and communicate a process that will utilize “social distancing” guidelines for musical instrument and athletic equipment pick-up. Except in emergency situations, we are unable to allow retrieval of other personal items left on campuses.
Extended School Day Tuition Refunds
We have received some calls from parents asking about refunds for Extended School Day (ESD) tuition. Parents will not lose any money that has been paid to the ESD. The students will have a credit available for additional days when school resumes. Parents who prefer to receive a refund should email britani.payne@amaisd.org to receive a refund request form. Because we are currently operating with a very limited number of staff, please allow at least two weeks for processing.
Enrollment Information
For current AISD students, if possible, we request that students maintain enrollment at their current Amarillo ISD campus for the duration of the school closures.
For students new to AISD, please attempt to contact the campus principal by calling your new school. If you cannot reach the campus, contact Tracey Morman, Director of Counseling/College & Career Readiness, 806-326-1315.