Verbal Release of Records

When a verbal request for student records information is received from another school district, AISD employees should respond as follows:

1. If it is known with certainty that the person requesting the information is an employee of the requesting district who has a right to the student's records, the information may be given over the phone.

2. If there is uncertainty that the person requesting the information is an employee of the requesting district, the AISD employee should either call back to the requester with what is known to be a school phone number before releasing information, or ask the requester to fax or mail a request for records on their school letterhead.

Any time student records information is released, documentation of the request, including the requester's name and school district, the student's name, information requested, and date of request must be made.